How we collect, use, protect, and share your information
Last Updated: July 25, 2026
Biada Ravioli Kitchen LLC, doing business as Ravioli Kitchen, and our affiliates and subsidiaries (collectively, Ravioli Kitchen, we, us, or our) are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at raviolikitchen.buzz (the Website), use any of our services (collectively, the Services), or otherwise interact with us in the course of our business.
We understand that the personal information you share with us is important to you, and we take our responsibility to protect it seriously. This policy is designed to be transparent about our data practices and to provide you with the information you need to make informed decisions about your privacy. Please read this Privacy Policy carefully. By accessing or using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website or Services.
Ravioli Kitchen operates as a food-tech and information technology consulting company based in Brooklyn, New York. Our clients include restaurants, food brands, hospitality groups, and other businesses operating in and adjacent to the food service industry. As a business-to-business service provider, much of our data processing occurs in the context of client engagements, and we serve as a data processor or service provider for many of the data sets under our management. Where we act as a data controller, this policy describes our practices as controller. Where we act as a processor on behalf of our clients, the privacy policies of those clients govern the collection and use of your data, and you should refer to those policies for information about how your data is handled in those contexts.
We collect several categories of information from and about users of our Website and Services. The types of information we collect depend on how you interact with us. We collect information directly from you when you provide it to us, automatically as you navigate through the Website, and from third parties in connection with our business operations.
Information you provide directly to us includes contact information such as your name, email address, phone number, company name, job title, and physical address when you fill out our contact form, subscribe to our newsletter, request a consultation, register for an event, or otherwise communicate with us. We also collect the content of any messages, inquiries, or feedback you submit through our Website or via email, including any attachments or supporting documentation you choose to share. If you engage us for professional services, we may collect additional information necessary for the provision of those services, including billing information, project specifications, technical requirements, and business data relevant to the engagement.
Information we collect automatically includes usage data, device information, and browsing behavior. When you visit our Website, our servers automatically record certain information that your browser sends whenever you visit a website. This log data may include your Internet Protocol (IP) address, browser type and version, operating system, referring and exit pages, date and time stamps, clickstream data, and other diagnostic information. We use cookies and similar tracking technologies to collect this information, and we discuss our use of these technologies in greater detail in Section 8 of this Privacy Policy.
Information we collect from third parties includes data from our service providers, analytics partners, and business affiliates. We may receive information about you from publicly available sources, from third-party marketing partners, or from other users who refer you to our Services. If we combine or associate information from other sources with personal information that we collect through the Website, we will treat the combined information as personal information in accordance with this policy.
We use the information we collect for a variety of business purposes, all of which are designed to provide, maintain, and improve our Services, to communicate with you effectively, and to operate our business in compliance with applicable laws and regulations.
We use your information to provide and deliver the Services you request, including consulting engagements, software development projects, and ongoing support and maintenance. This includes using your contact information to communicate with you about your projects, to send you proposals, invoices, and project updates, and to respond to your inquiries and requests. We use the technical and business information you share with us during engagements to analyze your needs, design appropriate solutions, and implement the technology systems that form the basis of our consulting work.
We use your information to communicate with you about our Services, including sending you administrative messages, technical notices, security alerts, and updates to our terms and policies. We may also send you marketing communications about our Services, upcoming events, industry insights, and other information that we believe may be of interest to you. You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in each marketing email or by contacting us directly using the information provided in the Contact Us section of this policy.
We use automated data collection technologies to analyze how users interact with our Website, to monitor and improve the performance and functionality of our digital properties, to detect and prevent technical issues, and to understand usage patterns and trends. This analysis helps us make informed decisions about how to improve our Website and Services. We may use aggregated, de-identified, or anonymized data for any lawful purpose, including research, product development, and marketing analytics, provided that such data cannot reasonably be used to identify any individual.
We do not sell your personal information. We do not rent, trade, or otherwise transfer your personal information to third parties for their direct marketing purposes without your explicit consent. We may share your information in the limited circumstances described below, always subject to appropriate confidentiality and data protection safeguards.
We share information with our service providers and business partners who perform functions on our behalf. These functions may include hosting and maintaining our Website, processing payments, sending communications on our behalf, providing analytics services, managing customer relationships, and supporting our marketing efforts. We require all service providers to enter into written agreements that obligate them to protect your personal information, to use it only for the specific purposes for which we engage them, and to comply with applicable data protection laws.
We may share information in connection with a corporate transaction, such as a merger, acquisition, reorganization, sale of assets, or bankruptcy. In such an event, your information may be among the assets transferred, and you will be notified via email or a prominent notice on our Website of any change in ownership or use of your personal information, as well as any choices you may have regarding your information.
We may disclose information if required to do so by law or in response to valid legal process, including subpoenas, court orders, or government requests. We may also disclose information to protect the rights, property, or safety of Ravioli Kitchen, our clients, or others, including to detect, prevent, or otherwise address fraud, security, or technical issues, and to enforce our terms of service and other agreements.
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your information, and whether we can achieve those purposes through other means, as well as applicable legal requirements.
In general, we retain contact and business correspondence data for the duration of our relationship with you and for a reasonable period thereafter to respond to any follow-up inquiries, to maintain business records, and to comply with our legal obligations. We retain project-related data for the duration of the applicable engagement and for a reasonable period following project completion to address any post-implementation issues, to maintain institutional knowledge, and to comply with professional obligations. We retain website usage data in an aggregated and anonymized form indefinitely for analytical purposes. When we no longer need to retain your personal information, we will securely delete or destroy it in accordance with our data destruction policies.
We implement and maintain reasonable and appropriate technical, administrative, and physical safeguards designed to protect the confidentiality, integrity, and availability of your personal information. Our security measures include, but are not limited to, the use of encryption for data in transit and at rest, network firewalls, intrusion detection and prevention systems, access controls and authentication mechanisms, regular security assessments and penetration testing, employee training on data protection practices, and physical security controls at our facilities.
Despite our efforts, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. In the event that your personal information is compromised as a result of a breach of our security systems, we will notify you promptly in accordance with applicable law and take all reasonable steps to mitigate the impact of the breach. We encourage you to take steps to protect your own information, including using strong passwords, keeping your software updated, and being cautious about sharing sensitive information online.
Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include the right to access the personal information we hold about you, to request that we correct any inaccurate or incomplete information, to request that we delete your personal information under certain circumstances, to object to or restrict the processing of your personal information, to request a copy of your personal information in a portable format, and to withdraw your consent to processing where our processing is based on consent.
To exercise any of these rights, please contact us using the information provided in the Contact Us section of this policy. We will respond to your request within the time frame required by applicable law. We may need to verify your identity before processing your request, which may require you to provide additional information. We will not discriminate against you for exercising any of these rights. If you believe that we have not adequately addressed your privacy concerns, you may have the right to file a complaint with the relevant data protection authority in your jurisdiction.
We use cookies and similar tracking technologies to collect information about your browsing activities on our Website. Cookies are small text files that are stored on your device when you visit a website. They help us remember your preferences, understand how you interact with our Website, and improve your browsing experience. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or you delete them.
The types of cookies we use include essential cookies that are necessary for the Website to function properly, performance and analytics cookies that help us understand how visitors use our Website and identify areas for improvement, and functional cookies that allow us to remember your preferences and personalize your experience. We may use third-party analytics services, such as Google Analytics, to help us analyze Website usage. These third parties may use cookies and other tracking technologies to collect information about your use of our Website and other websites. You can learn more about how these third parties collect and use data by reviewing their privacy policies.
Most web browsers allow you to control cookies through their settings preferences. You can typically configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is being set. Please note that disabling cookies may affect the functionality of our Website and may prevent you from taking full advantage of certain features. For more information about cookies and how to manage them, you may visit www.allaboutcookies.org.
Our Website may contain links to third-party websites, plugins, and applications that are not operated or controlled by Ravioli Kitchen. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices or content. When you leave our Website, we encourage you to read the privacy policy of every website you visit. The inclusion of a link on our Website does not imply endorsement of the linked site by Ravioli Kitchen.
Our Website and Services are not directed to, and we do not knowingly collect personal information from, children under the age of sixteen. If we become aware that a child under the age of sixteen has provided us with personal information without verifiable parental consent, we will take steps to delete such information from our systems. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately using the information provided in the Contact Us section of this policy.
Ravioli Kitchen is based in the United States, and the information we collect is processed and stored in the United States. If you are located outside the United States, please be aware that the data protection laws in the United States may differ from those in your country of residence. By using our Website or providing us with your personal information, you acknowledge and consent to the transfer of your information to, and the processing of your information in, the United States. When we transfer personal information from the European Economic Area, the United Kingdom, or Switzerland to the United States or another country that has not been deemed to provide an adequate level of data protection, we implement appropriate safeguards, such as standard contractual clauses, to ensure that your information receives an adequate level of protection.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, or other operational requirements. When we make changes, we will revise the Last Updated date at the top of this page. If the changes are material, we will provide you with additional notice, such as by posting a prominent notice on our Website or by sending you an email notification, where appropriate and where we have your contact information. We encourage you to review this Privacy Policy periodically to stay informed about our data practices. Your continued use of our Website or Services after we post any modified Privacy Policy constitutes your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These rights may include the right to know what personal information we collect, use, disclose, and sell; the right to request deletion of your personal information; the right to opt out of the sale or sharing of your personal information; the right to correct inaccurate personal information; and the right to non-discrimination for exercising your privacy rights.
Ravioli Kitchen does not sell personal information. We do not share personal information for cross-context behavioral advertising. To exercise your California privacy rights, please contact us using the information provided in the Contact Us section of this policy. We may need to verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf, provided that the agent provides proof of your signed permission and we can verify your identity directly. We will respond to verifiable requests within the time frame required by California law.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you would like to exercise any of your privacy rights, please contact us using the following information:
Biada Ravioli Kitchen LLC
Attn: Privacy Office
127 Tech Boulevard, Suite 400
Brooklyn, NY 11201
United States
Email: hello@raviolikitchen.buzz
Phone: +1 (718) 555-0147
We take all privacy-related inquiries seriously and will respond to your communication as promptly as possible. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.